Pay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to www.deliveringhappinessbook.com.
In this incredibly timely book, renowned economist Stephen Leeb shows how surging oil prices will contribute to a huge economic collapse by soaring to over $100, and perhaps $200, a barrel- and tells how you can avoid the pitfalls of the upcoming crisis.
Based upon the first totally interactive online book of its kind, financial guru Robert Kiyosaki addresses our current economic crisis
In this incredibly timely book, renowned economist Stephen Leeb shows how surging oil prices will contribute to a huge economic collapse by soaring to over $100 a barrel - and tells how you can avoid the pitfalls of the upcoming crisis.
A groundbreaking book from bestselling author Lois Frankel proves that women possess innate skills that make them the best leaders (that means better than men!) in today's workplace and beyond.
This volume aims to provide an eye-opening look at the business dilemma of trying to maintain solid growth - with pragmatic solutions on how to accomplish that goal.
In this short and practical guide, Daniel T. Drubin shows that the key to success in both business and in life is finding out what you don't need-and how to get rid of it.
For executives, managers, entrepreneurs, and investors, here is an A-to-Z guide to all aspects of breaking into - and expanding - one's business opportunities in the People's Republic of China.
The Secretary of the Treasury during the final years of George W. Bush's presidency presents his side of the economic collapse that occurred in the waning days of his watch over America's banking system.
One of the most established authorities on leadership today, John C. Maxwell speaks to over 350,000 people each year. His most popular topic is THE FIVE LEVELS OF LEADERSHIP, which he now shares with readers. The five levels include:
1. Position - People follow because they have to.
2. Permission - People follow because they want to.
3. Production - People follow because of what you have done for the organization.
4. People Development - People follow because of what you have done for them personally.
5. Personhood - People follow because of who you are and what you represent.
Through in-depth explanations and examples, Maxwell describes each stage and shows readers how they can move to the next level to become more influential,respected, and successful leaders.
As founder of Beckwith Advertising and Marketing, Harry Beckwith learned early on in his career that no matter what product is being sold, the most important component of the sale is you. Here Beckwith teams up with his wife, motivational speaker and former sales executive Christine Clifford Beckwith, to provide tips, anecdotes, and insights based on their 30 years of selling experience. Written in a traditional homespun style, the Beckwiths offer doses of humor and practical knowledge to anyone who wants to learn how to seal the deal and thrive in business.
Following the success of The 21 Irrefutable Laws of Leadership, John Maxwell outlines THE 15 INVALUABLE LAWS OF GROWTH for readers, helping them cultivate a self awareness that will prove invaluable in the future.